Privacy Policy
Introduction
Welcome to Metrocity Developers’ Privacy Policy. Your privacy
is of utmost importance to us. This Privacy Policy outlines
the types of information we collect from our users, how we use
it, the circumstances under which we may share it with third
parties, and how we keep it secure. This policy applies to all
our platforms, including Android and iOS apps, and our
website.
Information Collection
We collect information to provide better services to all our
users. The types of personal information we collect include:
Personal Identification Information
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Name: To personalize your experience and for communication
purposes.
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Email Address: To send updates, newsletters, and for account
verification.
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Phone Number: To provide customer support and for
verification purposes.
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Other Personal Details: Any other information you provide
during registration or through your use of our services.
Browsing Information
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IP Address: To analyze trends, administer the site, and
gather demographic information.
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Browser Type: To ensure our services are accessible and
optimized for different browsers.
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Language: To provide services in your preferred language.
- Access Times: To track and analyze usage patterns.
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Referring Website Addresses: To understand how users find
our services and to improve marketing strategies.
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Interaction Information: Details about your interactions
with our website and apps to improve user experience.
Device Information (for Android and iOS Apps)
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Device Model: To troubleshoot issues and ensure
compatibility.
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Operating System Version: To ensure compatibility and
optimize performance.
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Unique Device Identifiers: For analytics and to prevent
fraud.
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Mobile Network Information: To improve connectivity and
performance.
How We Use Your Information
The information we collect is used in the following ways:
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To Improve Our Services: Continuously enhance our website,
Android and iOS apps, and overall services.
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Personalization: Tailor your experience based on your
preferences and interactions.
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Communication: Contact you regarding updates, customer
support, and other relevant information.
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Research and Analysis: Conduct research to improve our
services and understand user needs.
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Legal Compliance: To comply with legal obligations and to
protect our rights.
Sharing Your Information
We do not sell, trade, or otherwise transfer to outside
parties your Personally Identifiable Information except in the
following cases:
-
Legal Compliance: To comply with a subpoena or similar legal
process.
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Trusted Third Parties: To trusted third parties who assist
us in operating our website and apps, conducting our
business, or serving our users, provided these parties agree
to keep this information confidential
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Service Providers: To service providers who perform services
on our behalf, such as hosting providers, email service
providers, and customer support services.
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Business Transfers: In connection with a merger,
acquisition, or sale of all or a portion of our assets.
Data Security
We implement a variety of security measures to maintain the
safety of your personal information. These measures include:
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Encryption: Encrypting sensitive information during
transmission and at rest.
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Access Controls: Restricting access to personal information
to authorized personnel only.
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Security Audits: Regularly auditing our security practices
and systems.
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Data Minimization: Limiting the amount of personal
information collected to what is necessary for the purposes
identified in this policy.
However, no method of transmission over the Internet or method
of electronic storage is 100% secure, and we cannot guarantee
its absolute security.
Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking
technologies to enhance your experience and gather information
about visitors and visits to our websites and apps. You can
choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies.
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Cookies: Small data files stored on your device that help us
improve our services and your experience.
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Web Beacons: Small graphic images used to monitor and
collect data about your interactions with our services.
Third-Party Links
Occasionally, at our discretion, we may include or offer
third-party products or services on our platforms. These
third-party sites have separate and independent privacy
policies. We, therefore, have no responsibility or liability
for the content and activities of these linked sites.
Your Rights
You have the right to access, correct, or delete your personal
information. If you wish to exercise these rights, please
contact us at
[email protected]
Specifically:
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Access: You can request a copy of the personal information
we hold about you.
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Correction: You can request that we correct any inaccuracies
in your personal information.
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Deletion: You can request that we delete your personal
information, subject to certain exceptions (e.g., legal
obligations).
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will
notify you of any changes by posting the new Privacy Policy on
this page. We encourage you to review our Privacy Policy
periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please
contact us at:
Additional Terms for Android and iOS
Android Specific Terms
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Permissions: Our Android app may request certain permissions
to access your device’s features (e.g., camera, contacts).
These permissions are necessary to provide you with the full
functionality of our app.
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Google Play Compliance: We adhere to Google Play’s privacy
and data security policies. For more details, please refer
to Google Play’s User Data and Permissions policies.
iOS Specific Terms
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App Tracking Transparency (ATT): We comply with Apple’s ATT
framework, which requires apps to get user permission before
tracking their data across apps or websites owned by other
companies for advertising purposes.
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Privacy Nutrition Labels: Our iOS app includes a Privacy
Nutrition Label that provides detailed information about the
data we collect and how it is used. This label is available
on our app’s page in the App Store.
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App Privacy Report: Users can access the App Privacy Report
to see details about data collection and sharing practices
of our iOS app.
Regulated Financial Services Disclosure
If your app facilitates regulated financial services and
collects data under legally required privacy notices (e.g.,
GDPR, GLBA), the following terms apply:
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Compliance: Collection of regulated data complies with
applicable financial services or data protection laws.
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Optional Collection: Data collection occurs only in cases
that are not part of the app’s primary functionality and are
optional for the user.
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Non-Marketing: Data is not shared with unaffiliated third
parties for marketing other products and services.
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Limited Use: Data is not linked with third-party data for
advertising purposes or shared with data brokers, except for
fraud detection or prevention, or security purposes.
Health Research Disclosure
If your app collects data as part of a health research study,
the following terms apply:
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Informed Consent: Data collection is subject to an informed
consent form (ICF) reviewed and approved by an institutional
review board or ethics review board.
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Non-Tracking: Data may not be used for tracking purposes.
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Compliance: Data collection follows the relevant App Review
Guidelines.
